Continuing Care At Highland Springs in Dallas, Collin County, Texas

Dallas, Collin County, Texas 75252

Status Medicare and Medicaid certifiedMedicare CCN 676329

HHSC license rosteras of November 9, 2026CMS nursing home filerelease October 28, 2026; processing date October 1, 2026CMS processing date for this home October 1, 2026

Verify on TULIP View on Medicare.gov

Location and contact

Address: 7910 Frankford Road
Dallas, TX 75252
Open map (OpenStreetMap)
Phone: (972) 656-3500
HHSC facility ID: 105276
License number: 144117

Medicare ratings

Star ratings below are copied from the CMS Provider Information file (official release October 28, 2026; processing date October 1, 2026). They are not assigned by NursingCareLookup. See how to read ratings and CMS Five-Star documentation.

Overall: 4 of 5Overall: 4 of 5 stars
Health inspection: 2 of 5Health inspection: 2 of 5 stars
Staffing: 5 of 5Staffing: 5 of 5 stars
Quality measures: 5 of 5Quality measures: 5 of 5 stars
Long-stay quality measures: 5 of 5Long-stay quality measures: 5 of 5 stars
Short-stay quality measures: Not rated in the CMS file on handShort-stay quality measures: not rated in the CMS file on hand
CMS footnote: 2

Staffing hours

Hours are the facility’s reported nurse staffing hours per resident per day from the CMS file. The Texas average is computed on this site from Texas rows in that same file that include a numeric value. It is not copied from another website. Method: Methodology.

Staffing hours per resident per day
Measure	This facility	Texas average (this site)
Total nurse staffing	4.45 hours	3.42 hours n=1,152
Registered nurse	1.24 hours	0.44 hours
LPN	0.69 hours	0.95 hours
Nurse aide	2.52 hours	2.03 hours
Weekend nurse staffing	3.91 hours	2.99 hours

1.04 hours above this site’s computed Texas average.

Total nursing staff turnover: 34.5% (Texas average computed on this site: 50.8%, n=1,096)
RN turnover: 23.1%
Average residents per day: 43.6
Certified beds (CMS): 44

Penalties in the CMS Provider Information file: 1 finetotaling $30,417; 1 total penalties. These are the figures CMS published in this release. Confirm current figures on Medicare.gov.

Fines and payment denials

Individual fines and payment denials below come from the CMS Penalties file (official release October 28, 2026; processing date October 1, 2026). Dates and amounts are copied as published. They can lag later actions or successful appeals. Confirm current figures on Medicare.gov.

CMS fines and payment denials
Date	Type	Fine amount	Payment denial
January 21, 2026	Fine · Fine ID 136805	$30,417	—

MDS quality measures

These figures are the four-quarter averages published in the CMS MDS Quality Measures file (official release October 28, 2026; measure period 2025Q3-2026Q2; processing date October 1, 2026). They are not a grade this site assigned. A “used in Five-Star” flag is the published CMS field that says whether that measure feeds the quality-measure star rating. Quarterly scores are collapsed under each measure. Official definitions are on the CMS Five-Star page.

CMS MDS quality measures, four-quarter averages
Measure	Stay	Four-quarter average	Used in Five-Star QM rating
Percentage of long-stay residents whose need for help with daily activities has increased Quarterly scores Q1 9.4% · Q2 19.4% · Q3 3.6% · Q4 7.7% · Period 2025Q3-2026Q2 · Measure code 401	Long Stay	10.3%	Yes, as published by CMS
Percentage of long-stay residents with a catheter inserted and left in their bladder Quarterly scores Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · Period 2025Q3-2026Q2 · Measure code 406	Long Stay	0.0%	Yes, as published by CMS
Percentage of long-stay residents with a urinary tract infection Quarterly scores Q1 2.6% · Q2 4.9% · Q3 2.6% · Q4 0.0% · Period 2025Q3-2026Q2 · Measure code 407	Long Stay	2.5%	Yes, as published by CMS
Percentage of long-stay residents experiencing one or more falls with major injury Quarterly scores Q1 2.6% · Q2 4.9% · Q3 0.0% · Q4 0.0% · Period 2025Q3-2026Q2 · Measure code 410	Long Stay	1.9%	Yes, as published by CMS
Percentage of long-stay residents whose ability to walk independently worsened Quarterly scores Q1 — (CMS footnote 9) · Q2 — (CMS footnote 9) · Q3 — (CMS footnote 9) · Q4 — (CMS footnote 9) · Period 2025Q3-2026Q2 · Measure code 451	Long Stay	20.6%	Yes, as published by CMS
Percentage of long-stay residents with pressure ulcers Quarterly scores Q1 6.7% · Q2 3.0% · Q3 3.5% · Q4 9.8% · Period 2025Q3-2026Q2 · Measure code 479	Long Stay	5.7%	Yes, as published by CMS
Percentage of long-stay residents who received an antipsychotic medication Quarterly scores Q1 10.7% · Q2 11.1% · Q3 12.0% · Q4 12.5% · Period 2025Q3-2026Q2 · Measure code 481	Long Stay	11.5%	Yes, as published by CMS
Percentage of long-stay residents who lose too much weight Quarterly scores Q1 6.1% · Q2 6.3% · Q3 3.4% · Q4 3.8% · Period 2025Q3-2026Q2 · Measure code 404	Long Stay	5.0%	No, as published by CMS
Percentage of long-stay residents who have depressive symptoms Quarterly scores Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · Period 2025Q3-2026Q2 · Measure code 408	Long Stay	0.0%	No, as published by CMS
Percentage of long-stay residents who were physically restrained Quarterly scores Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · Period 2025Q3-2026Q2 · Measure code 409	Long Stay	0.0%	No, as published by CMS
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Quarterly scores Q1 100.0% · Q2 97.6% · Q3 94.7% · Q4 92.3% · Period 2025Q3-2026Q2 · Measure code 415	Long Stay	96.2%	No, as published by CMS
Percentage of long-stay residents who received an antianxiety or hypnotic medication Quarterly scores Q1 9.1% · Q2 9.4% · Q3 10.3% · Q4 11.5% · Period 2025Q3-2026Q2 · Measure code 452	Long Stay	10.0%	No, as published by CMS
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Quarterly scores Q1 — (CMS footnote 28) · Q2 — (CMS footnote 28) · Q3 — (CMS footnote 28) · Q4 — (CMS footnote 28) · Period 2025Q3-2026Q2 · Measure code 454	Long Stay	93.0%	No, as published by CMS
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Quarterly scores Q1 29.5% · Q2 29.9% · Q3 22.6% · Q4 17.7% · Period 2025Q3-2026Q2 · Measure code 480	Long Stay	25.0%	No, as published by CMS
Percentage of short-stay residents who newly received an antipsychotic medication Quarterly scores Q1 — (CMS footnote 9) · Q2 — (CMS footnote 9) · Q3 — (CMS footnote 9) · Q4 — (CMS footnote 9) · Period 2025Q3-2026Q2 · Measure code 434	Short Stay	0.0%	Yes, as published by CMS
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Quarterly scores Q1 69.6% · Q2 65.0% · Q3 72.0% · Q4 — (CMS footnote 9) · Period 2025Q3-2026Q2 · Measure code 430	Short Stay	70.2%	No, as published by CMS
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Quarterly scores Q1 — (CMS footnote 28) · Q2 — (CMS footnote 28) · Q3 — (CMS footnote 28) · Q4 — (CMS footnote 28) · Period 2025Q3-2026Q2 · Measure code 472	Short Stay	80.0%	No, as published by CMS

Inspection citations

17 health citations in the CMS file (4 from complaint surveys). Highest scope/severity letter in the file: K — Pattern, immediate jeopardy.

The list below is drawn from the CMS Health Deficiencies file. We show the tag, a plain-language reading of the scope and severity letter, whether the survey was a standard or complaint survey, the survey date, and whether CMS recorded a correction. We do not reprint the official deficiency narrative here. Read that text on TULIP or Medicare.gov. A facility may appeal a finding; a successful appeal can alter or remove a citation.

Scope and severity letters (A–L)

CMS assigns one letter from a grid of scope (how widely a problem was found) and severity (how serious the harm was or could be). The short labels below are our wording of that grid, not a different rating system.

Scope and severity letters used in CMS health citations
Severity	Isolated	Pattern	Widespread
Potential for minimal harm	A	B	C
No actual harm, potential for more than minimal harm	D	E	F
Actual harm	G	H	I
Immediate jeopardy	J	K	L

2026 — 2 citations

Tag 0740K

K — Pattern, immediate jeopardy

Complaint survey

Survey date: January 21, 2026

CMS records a correction date (January 22, 2026)

More detail

Quality of Life and Care Deficiencies

Survey type in the file: Health

Survey cycle in the file: 1

Tag 0656J

J — Isolated, immediate jeopardy

Complaint survey

Survey date: January 21, 2026

CMS records a correction date (January 22, 2026)

More detail

Resident Assessment and Care Planning Deficiencies

Survey type in the file: Health

Survey cycle in the file: 1

2025 — 3 citations

Tag 0812D

D — Isolated, potential for more than minimal harm

Standard survey

Survey date: September 11, 2025

CMS records a correction date (October 23, 2025)

More detail

Nutrition and Dietary Deficiencies

Survey type in the file: Health

Survey cycle in the file: 1

Tag 0760D

D — Isolated, potential for more than minimal harm

Standard survey

Survey date: September 11, 2025

CMS records a correction date (October 23, 2025)

More detail

Pharmacy Service Deficiencies

Survey type in the file: Health

Survey cycle in the file: 1

Tag 0656E

E — Pattern, potential for more than minimal harm

Standard survey

Survey date: September 11, 2025

CMS records a correction date (October 23, 2025)

More detail

Resident Assessment and Care Planning Deficiencies

Survey type in the file: Health

Survey cycle in the file: 1

2024 — 10 citations

Tag 0812E

E — Pattern, potential for more than minimal harm

Standard survey

Survey date: August 1, 2024

CMS records a correction date (September 10, 2024)

More detail

Nutrition and Dietary Deficiencies

Survey type in the file: Health

Survey cycle in the file: 2

Tag 0804E

E — Pattern, potential for more than minimal harm

Standard survey

Survey date: August 1, 2024

CMS records a correction date (September 10, 2024)

More detail

Nutrition and Dietary Deficiencies

Survey type in the file: Health

Survey cycle in the file: 2

Tag 0689E

E — Pattern, potential for more than minimal harm

Standard survey

Survey date: August 1, 2024

CMS records a correction date (September 10, 2024)

More detail

Quality of Life and Care Deficiencies

Survey type in the file: Health

Survey cycle in the file: 2

Tag 0677D

D — Isolated, potential for more than minimal harm

Standard survey

Survey date: August 1, 2024

CMS records a correction date (September 10, 2024)

More detail

Quality of Life and Care Deficiencies

Survey type in the file: Health

Survey cycle in the file: 2

Tag 0645E

E — Pattern, potential for more than minimal harm

Standard survey

Survey date: August 1, 2024

CMS records a correction date (September 10, 2024)

More detail

Resident Assessment and Care Planning Deficiencies

Survey type in the file: Health

Survey cycle in the file: 2

Tag 0644E

E — Pattern, potential for more than minimal harm

Standard survey

Survey date: August 1, 2024

CMS records a correction date (September 10, 2024)

More detail

Resident Assessment and Care Planning Deficiencies

Survey type in the file: Health

Survey cycle in the file: 2

Tag 0585F

F — Widespread, potential for more than minimal harm

Standard survey

Survey date: August 1, 2024

CMS records a correction date (September 10, 2024)

More detail

Resident Rights Deficiencies

Survey type in the file: Health

Survey cycle in the file: 2

Tag 0558D

D — Isolated, potential for more than minimal harm

Standard survey

Survey date: August 1, 2024

CMS records a correction date (September 10, 2024)

More detail

Resident Rights Deficiencies

Survey type in the file: Health

Survey cycle in the file: 2

Tag 0755E

E — Pattern, potential for more than minimal harm

Complaint survey

Survey date: February 8, 2024

Past non-compliance, as recorded by CMS (December 11, 2023)

More detail

Pharmacy Service Deficiencies

Survey type in the file: Health

Survey cycle in the file: 3

Tag 0658D

D — Isolated, potential for more than minimal harm

Complaint survey

Survey date: February 8, 2024

Past non-compliance, as recorded by CMS (December 11, 2023)

More detail

Resident Assessment and Care Planning Deficiencies

Survey type in the file: Health

Survey cycle in the file: 3

2023 — 2 citations

Tag 0657D

D — Isolated, potential for more than minimal harm

Standard survey

Survey date: May 24, 2023

CMS records a correction date (July 7, 2023)

More detail

Resident Assessment and Care Planning Deficiencies

Survey type in the file: Health

Survey cycle in the file: 3

Tag 0638D

D — Isolated, potential for more than minimal harm

Standard survey

Survey date: May 24, 2023

CMS records a correction date (July 7, 2023)

More detail

Resident Assessment and Care Planning Deficiencies

Survey type in the file: Health

Survey cycle in the file: 3

License and identity (HHSC)

License effective: February 12, 2025
License expires: February 12, 2028
Initial license date: February 12, 2013
Facility licensed: Yes
Facility certified (HHSC): Yes
Service type: MEDICARE/MEDICAID
Total licensed capacity: 44 beds
Bed mix (HHSC): Licensed only 0; Medicaid only 0; Medicare only 40; Medicare/Medicaid 4; ICF/IID 0
Alzheimer capacity: 0
Administrator: Heather Ancheta
Management company: Erickson Living Management, LLC

Ownership

Ownership below comes from the CMS file when a row joined on this home’s Medicare number. HHSC also records an owner and entity type; those appear after the CMS data. The HHSC entity type “HOSPITAL DISTRICT/AUTHORITY” is very common in the state roster and may not describe day-to-day control. It is not used as a headline here.

CMS ownership type: Non profit - Other · Affiliated / chain name in the file: ERICKSON SENIOR LIVING (17 facilities in the chain, as listed)

CMS ownership records
Name	Role	Type	Share	Associated
NATIONAL SENIOR COMMUNITIES, INC	5% OR GREATER DIRECT OWNERSHIP INTEREST	Organization	100%	since 01/14/2021
BROWN, IAN	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 04/01/2023
BROWN, PATRICIA	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 04/01/2022
CLUPPER, KATHERINE	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 04/01/2024
COLINS, MARY	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 04/01/2018
ERSTAD, EILEEN	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 04/01/2018
JACQUE, ZINA	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 12/01/2012
LEONARD, MONTY	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 04/01/2022
MOSCATO, MARY	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 04/01/2024
PAULK, PAMELA	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 04/01/2022
POMERANZ, WILLIAM	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 04/01/2025
REEL, STEPHANIE	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 04/01/2018

35 more CMS ownership records

Additional CMS ownership records
Name	Role	Type	Share	Associated
ROSKIEWICZ, MICHAEL	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 04/01/2019
SHARP, RUSSEL	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 04/01/2023
WALLICK, DANIEL	CORPORATE DIRECTOR	Individual	NOT APPLICABLE	since 04/01/2025
COLINS, MARY	CORPORATE OFFICER	Individual	NOT APPLICABLE	since 04/01/2019
EMBLEY, MARK	CORPORATE OFFICER	Individual	NOT APPLICABLE	since 04/01/2022
ERSTAD, EILEEN	CORPORATE OFFICER	Individual	NOT APPLICABLE	since 04/01/2025
HALL, JOHN	CORPORATE OFFICER	Individual	NOT APPLICABLE	since 04/01/2024
MERKERT, ROBERT	CORPORATE OFFICER	Individual	NOT APPLICABLE	since 03/26/2026
PAULK, PAMELA	CORPORATE OFFICER	Individual	NOT APPLICABLE	since 04/01/2023
SAWICKI, SCOTT	CORPORATE OFFICER	Individual	NOT APPLICABLE	since 04/01/2024
STINER, PAMELA	CORPORATE OFFICER	Individual	NOT APPLICABLE	since 04/01/2024
TYLER, DANIEL	CORPORATE OFFICER	Individual	NOT APPLICABLE	since 04/01/2025
ERICKSON SENIOR LIVING LLC	OPERATIONAL/MANAGERIAL CONTROL	Organization	NOT APPLICABLE	since 11/23/2020
NATIONAL SENIOR COMMUNITIES, INC	OPERATIONAL/MANAGERIAL CONTROL	Organization	NOT APPLICABLE	since 01/14/2021
ANCHETA, HEATHER	OPERATIONAL/MANAGERIAL CONTROL	Individual	NOT APPLICABLE	since 08/20/2023
BUTLER, RICHARD	OPERATIONAL/MANAGERIAL CONTROL	Individual	NOT APPLICABLE	since 01/01/2014
EMBLEY, MARK	OPERATIONAL/MANAGERIAL CONTROL	Individual	NOT APPLICABLE	since 04/01/2022
HALL, JOHN	OPERATIONAL/MANAGERIAL CONTROL	Individual	NOT APPLICABLE	since 04/01/2024
MERKERT, ROBERT	OPERATIONAL/MANAGERIAL CONTROL	Individual	NOT APPLICABLE	since 03/26/2026
STINER, PAMELA	OPERATIONAL/MANAGERIAL CONTROL	Individual	NOT APPLICABLE	since 04/01/2024
STUDLEY, JILL	OPERATIONAL/MANAGERIAL CONTROL	Individual	NOT APPLICABLE	since 01/23/2022
SWEETSER, CHRISTIAN	OPERATIONAL/MANAGERIAL CONTROL	Individual	NOT APPLICABLE	since 03/01/2022
BISON, MICHAEL	INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF	Individual	NOT APPLICABLE	since 04/24/2025
RIDLEY, FRED	INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF	Individual	NOT APPLICABLE	since 04/17/2025
SONES, RANDALL	INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF	Individual	NOT APPLICABLE	since 04/17/2025
ERICKSON SENIOR LIVING LLC	ADP OF THE SNF	Organization	NOT APPLICABLE	since 03/25/2025
OAK INVESTMENT TRUST	ADP OF THE SNF	Organization	NOT APPLICABLE	since 01/01/2025
OAK INVESTMENT TRUST II	ADP OF THE SNF	Organization	NOT APPLICABLE	since 01/01/2025
ANCHETA, HEATHER	ADP OF THE SNF	Individual	NOT APPLICABLE	since 08/20/2023
EMBLEY, MARK	ADP OF THE SNF	Individual	NOT APPLICABLE	since 04/01/2022
HALL, JOHN	ADP OF THE SNF	Individual	NOT APPLICABLE	since 04/01/2024
MERKERT, ROBERT	ADP OF THE SNF	Individual	NOT APPLICABLE	since 03/26/2026
STINER, PAMELA	ADP OF THE SNF	Individual	NOT APPLICABLE	since 04/01/2024
STUDLEY, JILL	ADP OF THE SNF	Individual	NOT APPLICABLE	since 03/25/2025
SWEETSER, CHRISTIAN	ADP OF THE SNF	Individual	NOT APPLICABLE	since 03/01/2022

HHSC owner fields

Owner (HHSC): Highland Springs, INC
Type of entity (HHSC): Nonprofit Organization

Public data compiled by NursingCareLookup, not an endorsement or a recommendation, and not medical or legal advice. This site is not affiliated with HHSC, CMS, or Medicare. Figures can lag events at the facility, including surveys, corrections, and successful appeals (an appeal can alter or remove a citation). Verify current facts on TULIP and Medicare.gov, and visit in person before you decide. HHSC roster as of November 9, 2026 (America/Chicago). CMS file: official release October 28, 2026; processing date October 1, 2026.